Need a hand?
Email support@nestscout.io and we’ll get back to you. For privacy or data requests, write to privacy@nestscout.io.
How do I diagnose a problem?
Open NestScout, tap the mic or camera, and describe or show what’s happening. The AI walks you toward the likely cause and whether it’s a DIY fix or a Pro job.
Is NestScout free?
Yes — all of it, for everyone, right now. No card, no trial countdown, nothing held back. We’re still learning what NestScout is worth to the people living with it, so we haven’t set prices yet. We’ll tell you well before anything changes.
How do I manage or cancel a paid plan?
There is nothing to cancel — we don’t sell plans yet. If that changes, anything billed through the App Store or Google Play is managed in your device’s subscription settings (App Store account → Subscriptions, or Google Play → Payments & subscriptions), and deleting the app would not cancel it.
How do I delete my account?
In the app, go to Settings → Privacy → Delete my account. This permanently removes your account and associated data. You can also start the request here.
Where are you available?
The app works anywhere in the US — your home profile, diagnoses, maintenance, documents and finances all work from day one. The Pro marketplace opens city by city, and if there is no Pro near you yet the app will take your address and tell you the moment there is.
Is the AI always right?
No — AI guidance can be wrong and isn’t a substitute for a licensed professional. For anything involving safety (gas, electrical, plumbing, structural, heights), consult a Pro.
How do I report a problem in the community?
The neighborhood feed has zero tolerance for abusive or objectionable content. Tap the ⋯ on any post or reply to report it or block the person; we review reports and act on violations, typically within 24 hours. See our Terms for the full policy.
Not launched in your city yet?
The app works everywhere in the US on day one. The marketplace opens city by city, and the first metro to fill up goes first.
Get early access →